For contract customers, if we find a problem that takes about 5 minutes to fix and does not require any new parts, we Just Do It. No Charge. Examples include tightening a towel bar or TP holder, clearing a slow drain, or re-seating a slider screen. Items like this are a source of many guest complaints.
For contract customers, if I find an issue that poses a danger to the occupants or the property, I will immediately take action to minimize the risk or damage. I will then contact you regarding nest steps. Examples include: broken or leaking pipes; failed deck railings or stairs; humming or popping switches and outlets; and indoor water penetration.
Most maintenance companies offer a Storm Prep service and do a very good job. But if severe weather is on the way and you need someone NOW, Eyes & Ears is ready!
Services include: Ensuring all windows, doors and blinds are closed and secure; Securing outdoor furniture and pool equipment; Securing trash cans and anything else that might blow away; and putting things back in order after the storm.
Eyes & Ears offers special services that your maintenance company might not be able to get to in a timely manner. Examples include: Furniture Repair; Outdoor Cleaning of deck/pool furniture; weed control; and any other ideas you may have!
Eyes & Ears is not in competition with your property management service. Rather, we offer to fill the gaps when they can't meet your time/cost needs. And, we can make their lives easier by pointing them to the exact issue, in the exact location. Our goal is to keep your guests safe & happy and to protect your investment.